STORE POLICY
CUSTOMER CARE
We at Fabindia are dedicated to providing a seamless and enjoyable shopping experience. Our customer care team is available to assist you with any questions or concerns about products, orders, and services.
-
Customer Support Hours: Our customer care team is available from 9 AM to 7 PM, Monday through Saturday. You can reach us by email or phone for prompt assistance.
-
Contact Us: For inquiries, please contact us at support@fabindia.com or call our helpline at 1800-123-4567. Our team will respond within 24 hours for any email inquiries.
-
Feedback: We value your feedback and encourage you to share your thoughts with us to help us improve our products and services. Please use the contact information above to reach out.
PRIVACY & SAFETY
Fabindia is committed to respecting your privacy and safeguarding your personal information. We prioritize the protection of your data in every transaction and interaction.
-
Data Collection: We only collect personal information necessary to process your order and improve your shopping experience, such as your name, email, address, and payment information.
-
Data Protection: Your data is securely encrypted during transactions. We use industry-standard encryption protocols to ensure that your information is protected from unauthorized access.
-
Privacy Assurance: We do not share or sell your personal information to third parties without your consent. Any data shared with third-party service providers, such as payment processors or delivery services, is solely for completing your order.
-
Cookies: Our website uses cookies to enhance site navigation and user experience. You can manage cookie preferences through your browser settings.
PAYMENT SECURITY
Ensuring a safe shopping experience is of utmost importance. Our payment system complies with the highest security standards to protect your financial information.
-
Secure Payment Gateway: Payments on our website are processed through a secure, encrypted gateway that is PCI DSS (Payment Card Industry Data Security Standard) compliant.
-
Accepted Payment Methods: We accept major credit cards, debit cards, UPI, and net banking. Payments are only processed after the payment gateway approves the transaction.
-
Fraud Protection: Our team monitors transactions for fraud detection and prevention. For any suspicious activity, we may contact you to verify your purchase.
PAYMENT METHODS
-
Credit / Debit Cards
-
UPI
-
Offline Payments